Managed Phishing and Security Awareness Training (Essentials Package)

Consists of monthly phishing campaigns that are run on a pre-determined workflow, as indicated in an Order Form. The phishing campaigns are paired with security awareness training.

Support

  • eSentire will provide onboarding, user level, administer level guides supporting the end customers’ usage of the SaaS platform. Support is available during normal business hours (EST).

Reporting/Dashboards:

  • - Awareness and Education
  • - Exposures
  • - Course Completion Summaries
  • - NIST CSF Alignment
  • - Onboarding Summary
  • - Phishclick Analysis
  • - Phishforward Report
  • - Phishforward Summary
  • - Outdated Browser Summary
  • - Security Dissonance Summary
  • - Survey Results Summary
  • - Technology Summary
  • - Top Division Risk Summary
  • - Top User Risk Summary
  • - Security News Bulletin
  • - Phishing simulation Report
  • - Data Captured Phish Report

Responsibilities

  • eSentire will provide twelve (12) phishing campaigns per year (one campaign per month) on a standardized, pre-built workflow
    • Each phishing campaign will be randomly selected from the phishing campaign templates library
    • Each phishing campaign will be sent out every 30 days from the initial campaign
  • eSentire will also provide general security awareness training through the online Learning Management System (LMS).
  • eSentire’s online Learning Management System (LMS) will provide targeted security training for users who fail phishing campaigns
  • eSentire will provide a quarterly review with the Managed Risk Services team
    • Reporting review
    • Usage/campaign statistics
    • Overview of their services
  • The customer must use Two-Factor Authentication (2FA)

Exclusions

  • The Client will not select its own campaign templates, custom workflows and / or frequency of the delivery.
  • eSentire reserves the right to limit support effort and time as required